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26

Aug

The in-plant is unique because it services what I call a “captured community.” Servicing a captured community online has the main advantage of being seen as part of the community and knowing a lot about the community. Embedding that knowledge into the web to print solution further increases the value of the in-plant.

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25

Aug

Targeting consumers is a different game online. You have to understand how these consumers think about your products and services, e.g. what terms will they type in search engines? In addition, because you’re targeting anyone who hits your website, you are now doing business with people you don’t know, unlike B2B where you establish a...

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24

Aug

Determining your target market is critical to your online strategy. This is one of the few strategic questions to answer before you look at vendors.

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22

Aug

More isn’t always better. Software features can potentially add additional value but they also add complexity to the solution – even if they are never used. Ease of use and picking the partner (the people behind the software) is more important than the number of features. Avoid the trap to try and do everything.

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19

Aug

Do you want to know what’s most important about the transition we’re going through? Its data. The more you have access to, the higher quality it is, the better you can leverage all the tools available to make information products (both print and digital) more effective.

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17

Aug

Just finished listening to Jeff Hayzlett at SES San Francisco, he says his job is to create tension. Move people from the center of the table to the edge. Translation for our industry – off the production floor and into the brains and browsers of our customers.

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16

Aug

Ask any question you want about web to print, I will either answer in the comments or post about it if it warrants a more detailed response.

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15

Aug

A focus on hardware keeps us all from embracing what is really changing the printing landscape – the web and software. The web is simultaneously our biggest opportunity and our biggest threat as it delivers many alternatives to print communication.

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